ux design | UX RESEARCH | INFORMATION ARCHITECTURE | RAPID PROTOTYPING | STORYBOARDING | SKETCH | FIGMA | abstract | UI DESIGN | collaborative workshops
html | css | sql | BASIC data analysis | EXCEL | FRAMERJS
edtech know-how | communication | LOTS OF LANGUAGES | EVENT PLANNING | OPERATIONS | people MANAGEMENT | REMOTE COLLABORATION | writing
San Francisco, CA
February 2014 — january 2019
Product Designer (August 2017 — JANUARY 2019)
I was on the Enabling Platforms team, where I worked on admin tools that were used by employees of the company so that their teams can run efficiently with the proper tools. As a team, I helped to transform a flat landscape of tools into a proper, user-friendly toolbox the way one might organize a craft room.
But wait, there’s more!
I was with Udemy for five years! In addition to product design, I’ve also held roles as a senior support escalation lead and a community manager, where I learned how to translate my empathy with users into UX design.
April 2017 — Present
Group Design Critique Facilitator
On weekends, I run three design critique sessions that give UX Academy students a chance to present their work and give feedback to others. We also practice design thinking and reasoning, as well as design challenges I’ve created for them. I’ve become a master of meeting efficiency with these skills, and I look forward to this job every weekend!
San Francisco, CA
August 2011 - November 2013
Bookseller + Supervisor
If I could, I'd live in a bookshop; being a bookseller was close enough. In a way, this is where my first bout of UX research came into existence. People come in with the age-old problem of not knowing what to read next. They would come to me, and I’d ask them a series of questions, getting to the root of what would best suit them for their trip (this bookshop happened to be in SFO). I’ve had customers come back to tell me they loved my recommendations. They had to go past security for that, yo.
March 2011 - June 2011
Teaching Assistant, Japanese Literature
My first foray in the education world was not in tech, but in traditional books. Professors Wheeler and Sorensen were and continue to be amazing mentors, helping me navigate the rough waves of adulthood. I got a sense of curriculum design by studying their lesson plans for the quarter, and would love to learn more.